01

Scope of This Policy

This Privacy Policy explains how PerfumeGaga collects, uses, discloses, and protects personal information when you browse our website, create an account, place an order, contact us, or otherwise interact with our services.

It applies to information handled through the PerfumeGaga website and related customer-service interactions. A third-party website or service linked from our site is governed by its own privacy policy.

02

Information We Collect

Depending on how you use the site, we may collect contact details such as your name, email address, telephone number, billing and shipping addresses; account details; order and return history; messages sent to customer support; and preferences you choose to provide.

When you pay, the payment provider processes your payment credentials. PerfumeGaga may receive limited transaction information such as payment status, method type, billing details, and a transaction reference, but we do not need your full payment-card number to fulfill an order.

We may also collect device and usage information automatically, including IP address, browser and device type, pages viewed, referring pages, approximate location derived from IP address, cookie identifiers, and diagnostic or security events.

03

How Information Is Collected

We collect information directly from you when you check out, create or update an account, submit a contact form, request a return, or communicate with us. We also collect limited information automatically through cookies and similar technologies.

Service providers may give us information needed to complete a transaction or protect the store, such as payment confirmation, carrier updates, fraud-prevention signals, and analytics reports.

04

How We Use Information

We use personal information to process and deliver orders; provide accounts and customer support; handle returns and refunds; communicate about transactions; maintain, personalize, and improve the site; measure performance; prevent fraud and abuse; protect customers and our systems; comply with legal duties; and enforce our terms.

With your consent or where otherwise permitted by law, we may send promotional communications. You can unsubscribe from marketing email using the link in the message. Transactional messages about an order or account may still be sent when necessary.

05

When We Disclose Information

We may disclose information to service providers that help operate the store, including website hosting, ecommerce, payment, fraud prevention, analytics, communications, customer support, and delivery providers. They receive only information reasonably needed for their role and are expected to handle it appropriately.

We may also disclose information when required by law or a valid legal process; to investigate fraud, security incidents, or violations; to protect rights, safety, and property; or as part of a merger, financing, sale, or transfer of all or part of the business, subject to appropriate protections.

PerfumeGaga does not sell personal information for money. We do not disclose personal information to unrelated third parties for their own direct marketing without your consent.

06

Cookies & Similar Technologies

Cookies and similar technologies help keep the cart and checkout working, remember preferences, maintain security, understand site performance, and measure marketing. Some are necessary for the website to function; others may be provided by analytics, advertising, or embedded-service partners.

You can control cookies through available site controls and your browser settings. Blocking necessary cookies may prevent features such as the cart, checkout, or account login from working correctly.

07

Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, recordkeeping, fraud prevention, resolving disputes, enforcing agreements, and meeting tax, accounting, or other legal requirements.

Retention periods vary by the type of information and the reason it is held. When information is no longer needed, we take reasonable steps to delete, de-identify, or securely dispose of it.

08

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. Access is limited according to business need.

No website, transmission, or storage system can be guaranteed completely secure. Protect your account with a unique password and contact us promptly if you suspect unauthorized activity.

09

Your Choices & Privacy Rights

You may update certain account information by signing in, unsubscribe from marketing email, and manage cookies through browser or site controls. Depending on where you live, you may also have rights to request access, correction, deletion, or a copy of personal information, or to object to or limit certain processing.

To make a privacy request, use our Contact page and clearly describe the request. We may need to verify your identity before acting. Authorized agents may be asked for proof of authority. We will respond as required by applicable law and will not unlawfully discriminate against you for exercising a privacy right.

10

Children’s Privacy

Our store is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.

11

Processing Locations

PerfumeGaga operates in the United States. Information may be processed in the United States and in other locations where our service providers operate. Privacy and data-protection laws in those locations may differ from the laws where you live.

12

Changes & Contact

We may update this Privacy Policy when our practices, services, or legal obligations change. We will post the revised policy here and update the date at the top. Material changes may also be communicated through the site or another appropriate channel.

For questions or privacy requests, contact PerfumeGaga at support@PerfumeGaga.com or use our Contact page. Please do not send passwords or payment-card details by email or through the contact form.